Client Stories

Consumer Products Manufacturer

Challenge: As one of the most recognizable names in consumer product manufacturing and distribution, this company was under pressure to reduce voice and data costs in response to a recessionary economic climate.

Results: NPI was brought in to renegotiate the client's carrier contract midway through the eight-year term. NPI's pricing analysis and negotiation execution delivered $750,000 in savings over the remainder of the contract term.

Large Healthcare Provider

Challenge: One of the largest nonprofit health systems in the U.S. underwent a transition to a 10GB fiber optic and MPLS network. They had enlisted another TEM provider to reduce costs but weren't satisfied with the results.

Results: NPI executed price benchmarking and analysis to uncover substantial savings opportunities. As a result, they were able to reduce data carrier pricing by 37 percent, which would deliver $4.5M in savings over the next five years. This reduction was on top of the best pricing that the prior TEM provider had been able to negotiate after a six-month RFP effort.

Global Building Products Manufacturer

Challenge: A $21 billion manufacturer of building products was concerned they weren't getting the pricing leverage they should get from AT&T. With no published information on discounting levels, they weren't sure how much money was really left on the table.

Results: NPI reviewed the client's voice, data, wireless and data center hosting contracts and concluded certain aspects of these agreements were not in line with benchmarks. NPI saved the company more than $1M by negotiating with vendors based on fact-based business cases.

Energy Service Conglomerate

Challenge: A large conglomerate of companies providing services to the energy industry was in the process of negotiating various telecom contracts. They had spent months in negotiation prior to NPI's involvement, but needed to further reduce carrier pricing.

Results: NPI was able to negotiate a
27% overall reduction in telecom costs. While the client had been repeatedly told that the discounts being offered were the best available, NPI was able to benchmark pricing and discounts to establish a fact-based business case.

Media Monitoring Company

Challenge: As one of biggest names in media testing, monitoring and consulting services, this company needed to drastically reduce voice and wireless expenses.

Results: NPI was brought in to renegotiate the carrier contract midway through the three-year agreement. By leveraging its fair market pricing database and negotiation best practices, NPI was able to achieve $1.3M in savings which the client would realize over two years.