NPI – A New Take on Small Parcel Shipping
Confusing billing practices and more than 80 different surcharges have turned small parcel
shipping into a costly headache. Many companies, unable to navigate cumbersome carrier contracts
effectively, are left wondering if they’re paying carriers a fair price for the right service.
NPI ensures you receive fair market value for your small parcel shipping contracts through
the following spend management services:
- Contract Benchmarking & Negotiation: NPI’s team has studied,
created and negotiated on hundreds of carrier pricing contracts. Actually, our experts helped
build many of the industry costing models used today. This experience and perspective allows
NPI to secure best-in-class pricing for our clients and maximize cost saving opportunities
within carrier contracts.
- Network Optimization: NPI analyzes how and to whom clients ship their products,
identifying the most effective and efficient shipping methods. Why use a two day air service
when a lesser priced ground shipment will arrive at or before the same date? Is your new distribution
center geographically optimized? Is outbound shipping a profit source, or a cost line item?
NPI’s experts will ensure your shipping processes and technology deliver maximum efficiency.
- Bill Auditing & Service Recovery: NPI reviews all transportation bills
to ensure clients are being billed accurately and that all account numbers and contracts are
set up correctly in carriers’ billing systems. Additionally, NPI works with you to implement
a robust refund filing process that enables companies to receive full and timely refunds for
carrier service failures. This service also includes analysis of all residential adjustments,
address corrections, dimensional weight charges and billed but never shipped charges. Our billing
analysts navigate through carrier excuses and denials to maximize your profit recovery.
