Careers

About the Role

We’re looking for a results-driven Growth Marketing Specialist to manage our digital advertising and ABM execution and support our social media efforts. This role will own the optimization of our 6sense platform, manage multi-channel campaigns including advertising and email, and drive demand generation through creative, data-informed strategies. You’ll collaborate cross-functionally with sales, product marketing, design and content to deliver measurable business impact.

Key Responsibilities

6sense Strategy & Optimization

• Manage our 6sense implementation, aligning platform usage with go-to-market (GTM) initiatives.
• Stay current on 6sense capabilities, ensuring the platform is fully leveraged.
• Exploit 6sense for Marketing across the buyer’s journey; justify ongoing utilization of 6sense (prove its moving the needle for MQL generation and all stages of the funnel).

ABM Strategy Development & Execution

• Build and refine audience segments and intent-driven targeting strategies within 6sense and across marketing channels, including Pardot for outbound email marketing.
• Create and execute multi-channel ABM campaigns across email, display, and paid media, and coordinate with/leverage events.
• Monitor performance using Salesforce and 6sense dashboards; deliver insights that help prioritize target accounts and optimize campaign efforts.
• Partner with the commercial and marketing team to align messaging and strategy for key accounts.

Digital Advertising & Campaign Management

• Own the end-to-end execution of digital ad campaigns across 6sense display, LinkedIn, and Google Ads.
• Participate in ad copy and creative in collaboration with content and brand team members.
• Ensure campaigns are optimized for performance, adjusting in real-time to meet KPIs and business objectives.
• Identify and implement opportunities to streamline workflows and improve scalability.
• Create and analyze performance reporting; provide strategic recommendations to improve ROI and campaign outcomes. 
• Communicate key findings to internal stakeholders. 
• Drive continuous improvement through testing, insights, and process optimization.

Social Media Collaboration

• In collaboration with content manager, plan, schedule, and publish content across social channels.
• Support copy creation in partnership with content manager.
• Monitor social performance and trends; recommend optimizations based on analysis and industry best practices.
• Keep an eye on competitors, platform trends, and emerging tools to maintain a modern social presence.
• Bonus: Image/video editing experience is a plus!

Qualifications

• Bachelor’s degree in Marketing, Business, Communications, or a related field.
• 3–5+ years of hands-on experience in B2B digital marketing, growth marketing, or demand generation.
• Proven experience managing ABM platforms (6sense highly preferred) and marketing automation tools (e.g., Pardot, Salesforce).
• Strong analytical skills with proficiency in Excel
• Strong experience with digital advertising platforms (LinkedIn, Google Ads) and campaign optimization.
• Familiarity with SEO, SEM, and content marketing best practices.
• Demonstrated ability to develop and execute multi-channel campaigns and ABM strategies.
• Excellent communication, collaboration, and project management skills.
• Creative problem-solving abilities and a data-driven mindset.
• Bonus: Certifications in Google Analytics, HubSpot, or related platforms; experience with creative tools (e.g., Canva, Adobe Creative Suite).

Location

United States. This is a remote position, and candidates can work from any U.S. location. Atlanta-based is a plus.

About the Role

We are seeking a dynamic and results-oriented Senior Manager or Director of Financial Planning & Analysis (FP&A) with a strong understanding of Revenue Operations to join our team. This role will be instrumental in driving our financial strategy, providing critical insights to support business decisions, and optimizing our revenue generation processes.  Reporting to the CFO, this role collaborates across the organization to support the forecasting and budgeting process. This role engages with the Chief Commercial Officer (CCO) on a regular basis and provides Rev Ops KPIs and insights for the sales team.  There will be a high emphasis on continuous improvement to ensure that our business processes are scalable in our high growth environment.  This role will also have some accounting responsibilities, specifically those that have a high degree of interdependence with the sales team (e.g. sales commissions).  This is an exceptional opportunity to make a significant impact on a growing organization in a collaborative and fast-paced environment.

Key Responsibilities

• Support CCO / sales team in driving Rev Ops KPIs and insights; accountability for sales analytics and reporting including the development and maintenance of sales dashboards and reports to track key metrics; develop and implement strategies that optimize revenue generation, forecasting accuracy, and operational efficiency
• Partner in the design and implementation of sales compensation plans and ensure accurate tracking and reporting of sales performance
• Analyze revenue trends, identify opportunities for growth and improvement, and provide data-driven insights to inform revenue strategies
• Support and drive the annual budgeting process and monthly forecast
• Support month-end close and select accounting activities that align closely with sales activity
• Analyze financial performance against targets, identify key variances, and communicate insightful findings and recommendations to senior leaders
• Drive continuous improvement in FP&A processes, reporting, and tools to enhance efficiency and accuracy 
• Drive reporting and financial models that enable us to look at margin performance across revenue streams and customers
• Ad hoc analysis as required

Qualifications

• Bachelor's degree in Finance, Accounting, Economics, or a related field
• 10+ years of progressive experience in FP&A or finance, with significant exposure to and understanding of commercial operations
• Proven track record of developing and implementing robust financial models 
• Strong analytical and problem-solving skills with the ability to translate complex data into actionable insights
• Excellent communication, presentation, and interpersonal skills, with the ability to effectively interact with all levels of the organization
• Experience with QuickBooks Online, Salesforce and zye-Q is a plus
• Experience in the enterprise technology market is a plus

Personal Attributes

• Strategic thinker with a strong business acumen
• Highly organized and detail-oriented
• Proactive and results-driven
• Strong work ethic and a commitment to accuracy and integrity
• Collaborative and team-oriented
• Comfortable challenging the status quo and driving positive change

Location

This is a “work from home” position, with the requirement to be located in the Charlotte, Phoenix or Atlanta areas, which are the hubs for key stakeholders. This proximity will facilitate meetings as needed.

About the Role

We are seeking a dynamic and results-oriented Director of Customer Success to join our team. This individual contributor role is pivotal in driving client satisfaction, retention, and growth across our subscription client base. The ideal candidate will be responsible for building and maintaining strong relationships with key client stakeholders, understanding their business needs, and ensuring they maximize the value of our solutions. This role will focus on strategic relationship management, proactive risk identification, and driving expansion opportunities.

Key Responsibilities

Strategic Relationship Management: Develop and maintain strategic relationships with assigned enterprise clients, serving as their trusted advisor and primary point of contact.

Client Retention: Proactively manage client relationships to ensure high levels of satisfaction and retention. Identify and address any issues or concerns that may impact client retention.

Expansion and Growth: Identify and pursue opportunities to expand NPI's footprint within existing client accounts, including upselling and cross-selling additional services.

Risk Identification and Mitigation: Proactively identify potential risks to client satisfaction and retention, and develop and execute mitigation strategies.

Value Realization: Work closely with clients to understand their business objectives and ensure they are achieving maximum value from NPI's solutions.

Client Advocacy: Serve as the voice of the customer within NPI, providing feedback to product, marketing, and sales teams to drive continuous improvement.

Performance Tracking: Monitor and analyze client data to track key performance indicators (KPIs), identify trends, and provide regular reports to both clients and internal stakeholders.

Collaboration: Collaborate with internal teams, including sales, product, and delivery, to ensure seamless client onboarding, ongoing support, and successful outcomes.

Qualifications

• Bachelor's degree in Business Administration, or a related field.
• 10+ years of progressive experience in customer success, account management, or a related field, preferably within the technology or IT industry.
• 2+ years of experience in procurement with IT category experience a plus.
• Proven track record of successfully managing and growing strategic client relationships.
• Strong understanding of enterprise sales cycles and subscription-based business models.
• Excellent communication, presentation, and interpersonal skills, with the ability to effectively interact with all levels of an organization, including C-level executives.
• Strong analytical and problem-solving skills, with the ability to translate data into actionable insights.
• Experience with CRM software (e.g., Salesforce) and customer success platforms.

Personal Attributes

• Strategic thinker with a strong business acumen
• Highly organized and detail-oriented
• Proactive and results-driven
• Strong work ethic and a commitment to accuracy and integrity
• Collaborative and team-oriented
• Comfortable challenging the status quo and driving positive change

Location

United States. This is a remote position, and candidates can work from any U.S. location. 

Position Summary

NPI is seeking a highly skilled and business-savvy Sr. Contracts Manager to oversee the drafting, review, and negotiation of contracts for our tech-enabled professional services firm. Our market is large enterprises with $1B+ in annual revenue; these enterprises have complex legal, onboarding and procurement processes. Meanwhile, our business objective is to create order documentation swiftly, and promptly support every step of the process through order execution. As we conduct business with our clients, you will play a pivotal role in driving business forward while also protecting the company’s interests, balancing customer requirements, and ensuring contracts support sound revenue recognition practices. This role demands a detail-oriented, communicative, and commercially-minded professional who can collaborate cross-functionally, understand nuanced service offerings, and navigate complex agreements with confidence and finesse.

Includes advising on pricing, business terms and alternative contract options to facilitate deal closure; managing the end-to-end process of order documentation, ensuring compliance with internal policies and driving documents to signature; and serving as a liaison across departments (sales, finance, operations) to ensure smooth and compliant sales transactions.

Key Responsibilities

Sales Contract Drafting & Negotiation

• Draft, review, and negotiate Master Services Agreements (MSAs), Statements of Work (SOWs), and related documents tailored to subscription and professional services engagements with major corporate clients. Collaborate with internal stakeholders to define deal structures that meet business objectives. Collaborate with internal stakeholders to develop solution descriptions and associated guardrails for new and emerging offerings. 
• Ensure all contracts reflect the company’s risk appetite, business objectives, and regulatory obligations.
• Provide expert guidance on what terms to concede or stand firm on, always balancing client relationships with company priorities.

Service & Revenue Recognition Expertise

• Deeply understand our tech-enabled services to accurately describe deliverables, timelines, and performance metrics.
• Collaborate with finance and operations to ensure contractual language aligns with revenue recognition standards and company policies.

Client Engagement

• Serve as a key point of contact in contract discussions with Fortune 500 executives and legal teams, communicating clearly and diplomatically while advocating for company interests.
• Translate complex legal and technical jargon into language understandable by all stakeholders.
• Build trust and credibility with clients by demonstrating a solution-oriented and responsive approach.

Partner Relationship Agreements

• Perform partner agreement drafting, review and negotiation. Collaborate with internal stakeholders to craft deal structures that meet partnership business objectives.

Risk Assessment & Management

• Identify, assess, and clearly communicate legal, commercial, and operational risks in contract language.
• Recommend mitigating strategies and escalate issues as necessary.

Internal Collaboration

• Work closely with service delivery, sales, technical, and finance teams to gather the necessary details to draft accurate and comprehensive SOWs.
• Facilitate stakeholder alignment throughout the contract lifecycle.

Process Development and Management

• Develop and implement processes for organizing sales team requests, and ensuring timely acknowledgment and delivery.
• Establish Service Level Agreements (SLAs) and measure performance against them.
• Continuously improve legal operations processes and efficiency.
• May involve managing a small team.

In addition, service the company's legal agreement needs beyond Sales and Partner agreements, such as agreements for purchasing IT or services. Depending on experience, may also extend to certain Human Resources agreements.

Qualifications

• Bachelor’s degree required; JD or paralegal certification preferred.
• Minimum 5 years’ experience in contract management, legal operations, or a related role within company that offers subscription and professional services to customers.
• Deep knowledge of MSAs, SOWs, and contract law principles relevant to B2B enterprise technology solutions. Extensive experience drafting and negotiating B2B solution agreements in the enterprise technology market.
• Familiarity with revenue recognition rules and their impact on contract structuring.
• Exceptional written and verbal communication skills.
• Strong negotiation, organization, and analytical abilities.
• Business acumen, with the judgment to weigh commercial objectives and legal risks.
• Ability to thrive in a fast-paced, collaborative environment.
• Desire to focus on business enablement using legal experience as a foundation; desire to be a partner with the sales team to drive business; desire to be responsive and supportive.
• Management experience preferred but not required. 

Preferred Skills

• Experience supporting SaaS or tech-enabled services contracts.
• Track record of successful stakeholder management with Fortune 500 companies.

What We Offer

• Competitive compensation and benefits.
• Dynamic, growth-oriented culture.
• Opportunity to shape client relationships with leading global companies.
• Remote work flexibility. (Must be based in U.S; Eastern time zone preferred.)

Visit www.npifinancial.com for additional information about our solutions. Visit our LinkedIn page to learn more about our point of view.